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Do you have hearing aid compatible phones?

Consumer Cellular offers many phones that are compatible with hearing aids. You can view a current list of our phones and their compatibility ratings below.

About HAC Ratings

Wireless handsets demonstrate hearing aid compatibility by complying with technical standards from the American National Standards Institute (ANSI), which are periodically updated to account for new frequencies and technologies. The hearing aid compatible wireless devices offered by Consumer Cellular meet either the 2011 ANSI Standard or the 2019 ANSI Standard.

  • 2011 ANSI Standard. The 2011 ANSI Standard uses an M/T rating system to categorize a device’s ability to operate near a hearing aid without causing interference. The “M” part of the rating indicates the device’s ability to reduce interference to hearing aids operating in acoustic coupling mode. The “T” rating indicates the device’s ability to reduce interference to hearing aids operating in inductive coupling mode, in other words, with a telecoil. (Not all hearing aids have telecoils.) A device’s M and T ratings can run from 1 through 4. The higher the number, the less likely the device will cause interference when used near a hearing aid. A device that is hearing aid compatible under the 2011 ANSI Standard is rated M3 and T3 or better.
  • 2019 ANSI Standard. Devices that meet the 2019 ANSI Standard for hearing aid compatibility do not have M or T ratings. They are simply labelled as “Hearing Aid Compatible” or “HAC,” which now means that they will operate at the equivalent of the M3/T3 rating or better. Devices that meet the 2019 ANSI Standard also include volume control capabilities that allow for sound levels sufficient for operation with and without a hearing aid.

For more information visit https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones

If you need additional assistance finding a Consumer Cellular device that works best for your specific needs, call our Customer Service team at (888) 855-0440. You can also learn more about this subject and the related guidelines at these third-party websites:

  • GARI (Global Accessibility Reporting Initiative) www.gari.info provides a searchable database of accessibility information on electronic devices to those with sensory or physical limitations.
  • FCC.gov for the FCC’s guidelines on hearing aid compatibility.

Note, you will leave ConsumerCellular.com to view this information.

Try these resources to find more accessibility info:

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